FAQs

FAQs
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Store FAQ's

What are your hours?
Online Ordering is available 24 hours a day
Customer Service Team: 8:30 am - 5:00 pm, Monday - Friday
How can I contact The Business Center Printing & Office Supply?
To order online: www.thebusinesscenter.com
Customer Service: 1-830-693-5744
Fax Ordering Service: 830-693-1569
Email: contact@thebusinesscenter.com or patsy@thebusinesscenter.com
What are your shipping or handling charges?
The Business Center has not charged any handling fees or shipping charges for over 25 years.
What is TBC's Return Policy?
If you encounter a problem with an item or product that you have purchased from us, just call 1-800-759-8107 or 830-693-5744, 8:30 - 5:00, weekdays. We will either pick up the item or send you (at no charge to you) a UPS Pickup label to return your merchandise. Merchandise has a 30 day, no questions asked policy (for items over 30 days, please contact customer service). Once the merchandise is received at The Business Center Printing & Office Supply, it is quickly processed. It may take up to 7-10 working days before you will receive your credit memo.
How do I order imprinted items?
The Business Center Printing & Office Supply wants ordering to be as simple as possible for our customers. We keep vast files on all previous orders of printed items. Just call us - you will be sent a proof to sign off on. If it's a new item you are working on - we also offer design and layout - at NO ADDITIONAL charge to our customers. Email karen@thebusinesscenter.com or leann@thebusinessscenter.com for all your special printing, novelty items.

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